Refund Policy
At FameWick, we strive to provide high-quality digital marketing services. By placing an order on our website, you agree to the terms outlined in this Refund Policy.
1. No Cash Refunds After Delivery Starts
Once an order has been placed and the delivery of the service has started, we do not offer cash refunds under any circumstances. Due to the digital nature of our services, all sales are considered final once processing begins.
2. Refund Method: Store Credit / Voucher Only
If a refund is approved, it will be issued exclusively as a store credit or voucher, not as a cash or card refund.
- Vouchers can be used for any service available on our website.
- Vouchers do not expire unless stated otherwise.
- Vouchers are non-transferable and cannot be exchanged for cash.
3. No Responsibility for Drops or Losses
We are not responsible for any drops, decreases, losses, or fluctuations in followers, likes, views, or other metrics after delivery. Social media platforms regularly update their algorithms, which may cause changes beyond our control. By purchasing our services, you acknowledge and accept this risk.
However, we will refill the services for 30 days.
4. Refill Policy
For services that include a refill guarantee:
- We offer free refills for up to 30 days from the date of order completion.
- Refill requests must be submitted within the 30-day refill period.
- Refill availability depends on the service and platform stability.
- If refills are not possible due to technical or platform-related reasons, a voucher of equivalent value may be issued at our discretion.
5. Non-Delivery or Major Issues
If a service fails to start within a reasonable timeframe or is not delivered as described:
- We reserve the right to either reprocess the order or issue a voucher equal to the unused balance.
- Cash refunds will not be provided.
6. Fraud, Abuse, and Chargebacks
Any attempt to abuse the refund system, file chargebacks after delivery has started, or use the service in violation of platform rules may result in account suspension.
7. Policy Changes
We reserve the right to modify this Refund Policy at any time without prior notice. The version active at the time of purchase will apply.