Delivery Policy
This Delivery Policy explains how Famewick (“Company,” “we,” “us,” or “our”) provides and delivers digital services (“Services”) to customers. By purchasing our Services, you agree to the terms of this policy.
1. Nature of Services
All of our offerings are digital services. No physical products will be shipped. Upon successful purchase, service delivery is performed electronically through email, online platforms, or other digital means specified at the time of purchase.
2. Delivery Timeline
Delivery times vary depending on the type of service purchased:
- Automated digital services: delivered instantly or within a few minutes after payment confirmation.
- Custom or manually delivered services: typically fulfilled within 7-10 days of purchase, unless otherwise agreed.
If additional time is required, we will notify you promptly.
3. Access to Services
Delivery of services may require you to create an account, provide accurate contact details, or grant access to certain platforms. You are responsible for ensuring the information you provide is accurate and complete in order for us to deliver the service.
4. Failed Delivery
If you do not receive your digital service within the expected timeframe, please first check your spam/junk email folder and verify your account details. If the issue persists, contact us at [email protected] for assistance. We are not responsible for failed delivery due to inaccurate contact information provided by you.
5. Changes and Updates
We reserve the right to update or modify this Delivery Policy at any time. Changes will take effect immediately upon posting to this page.
6. Contact Us
For any questions or concerns regarding service delivery, please contact us at [email protected].